This clip gives a brief description of "caused" versus "created" gaps, and which A3 format do you use for each one.
I teach several different types of courses for LEI, 3 of them particularly involve training around Problem Solving A3's:
- Managing to Learn A3 (2-day)
- Lean Problem Solving (1 day)
- Problem Solving aligning People, Purpose and Process
Please take a look!!
Until next time,